Passenger details matter. If a name appears incorrect, check the applicable instructions for the itinerary before cancelling anything or purchasing another ticket.
1. Check the spelling early
Review passenger names as soon as you receive itinerary information.
2. Identify the type of error
A simple spelling issue and a larger passenger-information problem may be handled differently.
3. Use the appropriate support channel
Follow the current instructions associated with the itinerary before making a cancellation or new purchase.
4. Keep confirmation
Save any correction confirmation for your records and verify the updated itinerary afterward.
Airline rules, schedules, airport procedures and available travel experiences can change. Verify current details with the airline or airport that operates or manages your trip.